Returns? This is possible, of course. Please note that HUG THE TEA only accepts returns if the item (s) is unopened, undamaged and in its original packaging.
The customer is responsible for the return costs of the order. In addition, the buyer is responsible for the preparation and sending of the return shipment. You can return the order within 14 days after the order has been received at the correct address of the buyer. HUG THE TEA recommends choosing a secure shipping method. The risk of return shipments lies with the customer.
When returning, please send an e-mail to: firstname.lastname@example.org.
State the first and last name, order number (# -4 digits), IBAN account number, article (s) and preferably also the reason for return.
HUG THE TEA
Oude Molstraat 16
2513 BB The Hague
The purchase price of the returned item will be refunded to your account within 14 business days after receipt by HUG THE TEA (Internatio Allique BV).